Support
Perity is built and supported by one person. If something's broken, confusing, or missing, email eiei@perity.app and you'll hear back from the founder, not a ticket queue.
Contact
Bug, question, feature request — eiei@perity.app. If something broke, include your iOS version and what you were doing when it happened; it makes a fix faster.
Common issues
Signing in. Perity uses Sign in with Apple only. If it fails, check Settings → [your name] → Sign-In & Security → Sign in with Apple, and confirm Perity is listed there. Reinstalling the app does not erase your data — it lives in your account, not on the device.
Apple Health isn't syncing. Perity only reads categories you've approved. Check iOS Settings → Health → Data Access & Devices → Perity, and confirm the categories you expect — cycle, medications, sleep — are turned on.
Reminders aren't firing. Dose and habit reminders are scheduled on your phone, never sent from a server. Check Settings → Notifications → Perity, and that Perity isn't caught in a Focus mode's blocked list.
Face ID won't unlock the app. Confirm Face ID is enabled for Perity under Settings → Face ID & Passcode.
Your data
In the app, Settings → Export my data gives you a complete copy of your record. Settings → Delete account & data permanently erases it, with no copy kept. Full detail is in the Privacy Policy; for data-rights requests specifically, privacy@perity.app.
Perimenopause and how Perity works
Straight answers on perimenopause itself, plus how tracking, syncing, and privacy work inside the app, are in the FAQ.
Still stuck? eiei@perity.app — a real inbox, a real person.